Shipping & Returns


SHIPPING 

DIGITAL PRODUCTS
I only ordered digital products, how soon should I receive them?
You can download your digital products from the thank you page after check-out or from a link in your order confirmation email.

PHYSICAL GOODS
I ordered physical goods, how soon will they ship?
All items are processed and shipped within 2 business days of your order.

How will my order be shipped?
All shipments to USA addresses are sent via USPS First Class or Priority Mail, depending on the weight of your package. International orders are shipped via USPS via First Class International Package Service. Please double check your shipping address when placing an order online. We are not responsible for unreceived shipments if the customer listed the wrong address.

How soon can I expect to receive my order?
Deliveries to US addresses should be delivered within 3-5 days business days after you order them. International orders can take up to 3 weeks.

Will I receive my order in time for Christmas?
If you're in the US, be sure to order before the end of the day on December 14th to ensure your shipment arrives on time. 

Will I have to pay customs on your products?
Any product delivered to non-US addresses is subject to customs duties. We are not responsible for those fees.

RETURNS

All sales are final and we are unable to receive returns at this point in time. We will most definitely replace items if they are damaged, though. If this is the case, please send an email to support@plotdevices.co with a photo of your damaged goods along with your order number and we’ll take care of you as soon as possible.

QUESTIONS?

Contact us at support@plotdevices.co.